New SizeGenetics Extender 61% Off! Now with 16 way Comfort System! Only $165.00!

Hi Darren, I ordered through royal mail. The package still not delivered. Does that means I get a second chance?
SizeGenetics;471941 said:
Hi,

If you choose the Royal Mail shipping you still have to sign to confirm the the device has been delivered. If the parcel does not get delivered in the 30 days we will reship the device to you again free of charge.

I can advise that we can not claim that the gains are permanent as to claim this device has to have been available for over 15 year and the SizeGenetics hasn't been.

However customer do advise the gains that they have seen have been permanent.

Regards

Darren
Click to expand...
 
SiPana;472565 said:
Hi Darren, I ordered through royal mail. The package still not delivered. Does that means I get a second chance?
Click to expand...
I transaction was confirmed paid onfirm on 30th December 2011.
 
Hi,

I would recommend that you contact our customer support team, they should be able to sort this out for you.

The telephone numbers are:

UK- 0115 979 8446
US-1800 209 1670
International- 44 115 979 8446

There open Mon-Fri 9am to 6pm (UK Time)

Best Wishes,

Darren
 
Yes I tried, you said I should return the item for refund but you won't resend again.
Another problem is that the wrong courier that you or the one who assigned for the delivery to dhl. Since dhl refuse to deliver or return the package, without me paying their ever increasing hidden charges + custom duties and redelivery charges. There is no way I can have it release. I am not able settle with the custom officer since dhl refuse to disclose the department address or custom officer in charge.
Untill now I have not get my warranty refunded also.

SizeGenetics;472788 said:
Hi,

I would recommend that you contact our customer support team, they should be able to sort this out for you.

The telephone numbers are:

UK- 0115 979 8446
US-1800 209 1670
International- 44 115 979 8446

There open Mon-Fri 9am to 6pm (UK Time)

Best Wishes,

Darren
Click to expand...
 
Hi Darren,

I have ordered SG extender through MOF link today. In my invoice it shown as "SG1|ME1|PHDVD1" as description. And I choose Royal Mail as shipping to singapore. My invoice details are

Customer Number: SG-35674
Invoice Date: 2012-02-19
Invoice Number: 248010

But the username and password they give for Penis Health website is not usable. So Please help me to confirm my order and sent me the correct User Name and Password for Penis Health website. I am excited to start using my first extender. Wish to receive it soon without any problem.

Best Wishes,
Phyo
 
Hi Darren of size genetics, I still have not get any confirmation on my refund nor a re-delivery. So can you give me a good reply or I'm just gonna wait another month while you keep quiet?
 
Today I have received my new SG Extender. Although I have ordered with Royal Mail, Size Genetics sent me with DHL. But they didn't take no more extra charges for shipping with DHL. So I only need to pay $165 net to reach to my home. Thanks for their customer oriented service. I can't even find any Extender with that price in our local market.
I ordered at 19.02.2012 from Size Genetic, DHL reached to my home (Singapore) at 23.02.2012. So it only take 4 days to receive the item that ship from England to Singapore.
But that day I am not at home. So they fail to deliver it. Yesterday, I received an email to contact to DHL for redelivery of the item from Size Genetic customer support. I called DHL hot line with Air Bill No stated in that email. Today they redeliver it to my home. In the invoice it shown as Training Equipment and the box totally cover up (can't see inside easily). In the box, there is one Male Extra Pills packet, one Penis Health DVD and one SG Extender box.
But I still haven't received the correct User Name and Password for Penis Health Website.
I will write review after I have used it for 1-2 weeks.

Hi Darren,
Please sent me the correct User Name and Password for Penis Health Website.
Thanks...
 
Last edited:
You should be greatful that it arrives. Either he is still using dhl to make a fool of me or you are just another new account being created. I have bought it with extended warranty. He does not refund me: even though the package doesn't reach me, the very least the warranty that is deem useless now.. He does not give me any penis health website account too. If Sizegenetics followed my instructions. He should at least getting it returned after the 14days policy. Malaysia dhl is still charging me everyday for their incompetence.
waimaung;474301 said:
Today I have received my new SG Extender. Although I have ordered with Royal Mail, Size Genetics sent me with DHL. But they didn't take no more extra charges for shipping with DHL. So I only need to pay $165 net to reach to my home. Thanks for their customer oriented service. I can't even find any Extender with that price in our local market.
I ordered at 19.02.2012 from Size Genetic, DHL reached to my home (Singapore) at 23.02.2012. So it only take 4 days to receive the item that ship from England to Singapore.
But that day I am not at home. So they fail to deliver it. Yesterday, I received an email to contact to DHL for redelivery of the item from Size Genetic customer support. I called DHL hot line with Air Bill No stated in that email. Today they redeliver it to my home. In the invoice it shown as Training Equipment and the box totally cover up (can't see inside easily). In the box, there is one Male Extra Pills packet, one Penis Health DVD and one SG Extender box.
But I still haven't received the correct User Name and Password for Penis Health Website.
I will write review after I have used it for 1-2 weeks.

Hi Darren,
Please sent me the correct User Name and Password for Penis Health Website.
Thanks...
Click to expand...
 
Hi Sipana,

If you've still not received your device then you should contact the customer support team at SizeGenetics.

They should then be able to sort this out for you.

The number is +44115 979 8446

Regards

Darren
 
I did but you denied my redelivery. You denied my refund also because dhl refuse to send it back without paying the custom duties and all the hidden recurring charges. If it's registered royal mail, the package would have been " 14 days unclaimed parcel" returned to sender mode. It should reach you last month.

(is this an automated answering massage?)

SizeGenetics;474809 said:
Hi Sipana,

If you've still not received your device then you should contact the customer support team at SizeGenetics.

They should then be able to sort this out for you.

The number is +44115 979 8446

Regards

Darren
Click to expand...
 
Hi Sipana,

I'll send you a PM so we can get this sorted out for you.

Regards

Darren
 
I just got notified by the credit card company.
SizeGenetics;474942 said:
Hi Sipana,

I'll send you a PM so we can get this sorted out for you.

Regards

Darren
Click to expand...
 
SizeGenetics;477055 said:
Just an heads up, that DLD persuaded to give you free Velcro X with the Size Genetics offer we have for MOS members only.

Automatically added to the order for you :)

http://www.sizegenetics.com/order_today_mos

16 way comfort, just become 20 ways! :)

Enjoy.
Click to expand...

I purchased this today at 7:45AM EST, will my order have this Velcro X strap? I didn't see it anywhere when ordering, just curious to know. Thanks!
 
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