SizeGenetics;403314 said:
Hey guys,

The SizeGenetics device only comes with 1 strap - However I have forwarded on your feedback about extras to the manufacturers to look into.

I am advised the cost of spare straps is a reflection of what the manufacturer charges.

If you are having any particular difficulties with your device, you should contact the support team at:

support@sizegenetics.com

Cheers :)

Good looking out SG!
 
I just want to release some steam here. Sorry about that but I just wrote the support that my strap broke and was being told to buy new ones. Ha! 40$ for 2 pieces of plastic.
The velcro strap hack doesn't really work for me.

Sending early costumers free replacements and then telling others to buy them if they break, is a bad business tactic imo. >:(
 
Last edited:
Smartie;406550 said:
I just want to release some steam here. Sorry about that but I just wrote the support that my strap broke and was being told to buy new ones. Ha! 40$ for 2 pieces of plastic.
The velcro strap hack doesn't really work for me.

Sending early costumers free replacements and then telling others to buy them if they break, is a bad business tactic imo. >:(

Hello,

I am sorry to hear that your comfort strap has broken.

Send me a PM with your name, order ID and email address and I will look into this for you.

Cheers :)
 
SizeGenetics;406685 said:
Hello,

I am sorry to hear that your comfort strap has broken.

Send me a PM with your name, order ID and email address and I will look into this for you.

Cheers :)

Thank you, message sent. :)
 
@SizeGenetics - Penis Traction Extender: I ordered one extender on discount 48h ago, ID SG-22322, but still no info on my shipment yet?? In fact, I havent received any email on my order, I contacted the support team yesterday but still no answer. Could you pls have a check for me? Many thanks.
 
diablogt;408651 said:
@sizegenetics: I ordered one extender on discount 48h ago, ID SG-22322, but still no info on my shipment yet?? In fact, I havent received any email on my order, I contacted the support team yesterday but still no answer. Could you pls have a check for me? Many thanks.

Most likely the weekend did not count as time since order, I would consider today, Monday, the first day.
 
diablogt;408651 said:
@sizegenetics: I ordered one extender on discount 48h ago, ID SG-22322, but still no info on my shipment yet?? In fact, I havent received any email on my order, I contacted the support team yesterday but still no answer. Could you pls have a check for me? Many thanks.

Hello,

Unfortunately we have cancelled your order as we are unable to ship to your country (Vietnam) due to customs regulations.

I apologise for any inconvenience this may have caused.

Regards,
 
its not your fault. I'll try to buy in another way. Tks for ur consideration.
 
do you ship your products here in the Philippines?? Coz I'm planning to buy one next year.
 
commercial;409660 said:
do you ship your products here in the Philippines?? Coz I'm planning to buy one next year.

You could test if they do by placing an order right up to the point you pay, this will let you know if it will work.
 
Philippines is included in the country list for purchasing size genetics

but I don't know if our country will allow to import that kind of product. Just like the guy who ordered from Vietnam.

SizeGenetics;408770 said:
Hello,

Unfortunately we have cancelled your order as we are unable to ship to your country (Vietnam) due to customs regulations.

I apologise for any inconvenience this may have caused.

Regards,

May I also know if have you ever done shipping to Philippines before????

Thanks in advance
 
commercial;409706 said:
Philippines is included in the country list for purchasing size genetics

but I don't know if our country will allow to import that kind of product. Just like the guy who ordered from Vietnam.



May I also know if have you ever done shipping to Philippines before????

Thanks in advance

If it is in their list they deliver to that area.
 
could sir SizeGenetics confirm this? Coz I'll be using Visa Electron as payment and if Philippines really do accept imports of penis extenders, I'll be depositing money to my account ASAP....

And also, I will also ask if they could make the delivery for pickup? Meaning, I would get my order at the nearest dhl outlet in our area and not directly send the extender to our house?
And how long does it take to deliver to our country??
Thanks in advance
 
Last edited:
Been trolling on the forum for a couple months now and in the newbie program. Decided to pick up the SG and include it in my program. Looking forward to receiving the product. Apparently the SG offices are still on holiday today.
 
Holy brass balls batman, that was quick! Received today
 
Hey guys,

We can ship to the Philippines! Get buying!

Cheers,
 
Just to add to that last comment, we only ship to your address and pick up from a facility is not an option.

Cheers :)
 
SizeGenetics;414151 said:
Let us know how you get on :)

Your customer service is second to none, really amazing!
 
Back
Top Bottom