Totally and completely and entirely untrue.

Stocked;435756 said:
Beware...Bathmate does not honor their so called No Questions Asked Guarantee...

They have yet to respond to the 6 phone calls and 7 emails or tickets that I attempted to get a refund...

I already had a regular pump...so after trying the Bathmate, which would not hold a suction I used my regular pump in water, it worked better than the Bathmate... Did not leave rings on my dick where the collar was...

The only thing the Bathmate is better for is convenience...besides you can buy a pump with many different size tubes much cheaper than the Bathmate...

They Do Not Honor Their Guarantee...
 
Beware...Bathmate does not honor their so called No Questions Asked Guarantee...

They have yet to respond to the 6 phone calls and 7 emails or tickets that I attempted to get a refund...

I already had a regular pump...so after trying the Bathmate, which would not hold a suction I used my regular pump in water, it worked better than the Bathmate... Did not leave rings on my dick where the collar was...

The only thing the Bathmate is better for is convenience...besides you can buy a pump with many different size tubes much cheaper than the Bathmate...

They Do Not Honor Their Guarantee...

This guy Bathmate bashing all over this forum,What a pain in the ass:(

Super
 
Agust do you do exchanges for damaged Bathmates? My comfort pad came off, and no matter what I do I can't seem to enjoy my Bathmate as much as previously.
 
Bathmate;435795 said:
We now send out, according to Ultramax demands, replacement kits to fix the problem of the gaiters comfort ring. A video has been posted at UPL Help Center on how to affix the replacement kit at http://uplsupport.zendesk.com/

Agust

Amazing! I would love a replacement kit, what kind of information do I need to provide to attain one of these?
 
I am awaiting the setup of the request form. Will post soon sir.
 
Bathmate;435912 said:
I am awaiting the setup of the request form. Will post soon sir.

Thanks Agust!
 
I just read the other thread and it says the replacement kit is only available for the X-40? :(

I have both Bathmate versions, but only have an issue with my X-40.

Sad!
 
sizerp;435995 said:
I just read the other thread and it says the replacement kit is only available for the X-40? :(

I have both Bathmate versions, but only have an issue with my X-40.

Sad!

Give it some time, they are getting up to speed. At this point the X-40 will fall under replacement if it is still under warranty. I am hoping they create a kit for the X-40 soon.
 
Me too!

Bought my X-40 less than 6 months ago.
 
sizerp;436053 said:
Me too!

Bought my X-40 less than 6 months ago.

I am sure it will be available very soon. I believe the X-40 is made at a different factory than the X-40 so the process may be different. It is a big step in the right direction, us bigger guys may need to wait a bit longer but it will happen.
 
doublelongdaddy;436195 said:
I am sure it will be available very soon. I believe the X-40 is made at a different factory than the X-40 so the process may be different. It is a big step in the right direction, us bigger guys may need to wait a bit longer but it will happen.

That's ok I don't mind waiting. I'll keep buying the ghetto universal sleeves until a repair kit is released. I am a big fan of Bathmate, and if I had to purchase a new one, it'd be well worth it to me.
 
will you be able to buy the replacement kit off the shelf?
 
I ordered a Bathmate and didn't get it can someone help me out on how to contact them about this issue
 
How do I go about tracking my shipment? My card was charged and additional fee (about $3) for no reason at all, and still waiting for the package to arrive...
 
Ordered my Bathmate on 7/16/11 just recieved a email w/ tracking # & is scheduled to be delivered to the U.S. by 8/1/11 =)
 
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