Hello everyone
I ordered a Bathmate x30 from bathmatesingapore.com for $199 SGD. I received a very cheap chinese made plastic inside a plain white cardboard box. There is no genuine packing, no box, nowhere it is written that it's an original bathmate hydromax x30 made in U.K, no information about the product, no user manual. Their website looks pretty genuine to me. It says "BathmateSingapore.com is the official importer, exporter, distributor & retailer of Bathmate® products (Asia)". The guy Jason who I have been mailing to says the product cannot be returned and that he has removed the packing to clear customs in India. But he has not even provided any product id that I can check online. What should I do next? I am pretty sure its fake because I have ordered it before from an Indian seller and returned it and this looks exactly the same.
I ordered a Bathmate x30 from bathmatesingapore.com for $199 SGD. I received a very cheap chinese made plastic inside a plain white cardboard box. There is no genuine packing, no box, nowhere it is written that it's an original bathmate hydromax x30 made in U.K, no information about the product, no user manual. Their website looks pretty genuine to me. It says "BathmateSingapore.com is the official importer, exporter, distributor & retailer of Bathmate® products (Asia)". The guy Jason who I have been mailing to says the product cannot be returned and that he has removed the packing to clear customs in India. But he has not even provided any product id that I can check online. What should I do next? I am pretty sure its fake because I have ordered it before from an Indian seller and returned it and this looks exactly the same.